Online Store Contact Hours:
Releases & Restocks:
New releases and restock dates are periodically published on our personal, and shop social media pages on Instagram.
Generally, new and popular items are restocked (unless stated otherwise) on Sunday, 20:00 Central Time, Monday, 03:00 U.T.C.
Limited edition items are not restocked or reproduced.
Processing & Delivery:
Please allow 5-7 business days for any given order to be processed, with the acceptation of 1-4 additional business days during high volume sale periods (i.e. new item releases). Orders are processed chronologically as they are received.
Please allow up to 3-5 business days within the U.S. or 7-21 business days internationally for your order to be delivered, after your order has been shipped.
Additionally, please be aware tracking is only applied to orders that exceed a specific weight such as aircraft parts, apparel, and certain accessories.
Tracking is available at checkout for an additional price for orders that do not meet the automated fulfillment weight.
Pre-order items are clearly listed in product descriptions, with projected manufacturing and shipping dates (subject to change).
Cook Aviation Services LLC is not responsible for duties, taxes, or customs fees under any circumstance. The buyer will be held accountable for any country restriction, duty tax, or any other fees collected.
Cook Aviation Services LLC accepts the following forms of payment:
All sales are final. Due to the limited nature of our products, you may not cancel or change the contents of your order once it has been finalized and confirmed.
If you receive a defective product upon delivery, a replacement will be sent upon request.
Aircraft Parts & Accessory items are non-refundable, these items are advertised in their existing condition either new and/or used.
Apparel Items are non-refundable, however, if you receive a defective product upon delivery, a replacement will be sent upon request.
Cook Aviation Services LLC is a Worldwide registered trademark. Use of the name and any logo, photo, graphics or image without prior written consent from Cook Aviation Services LLC is strictly prohibited.
For additional information, please visit the contact page to have any unanswered questions fulfilled. If you are inquiring on an existing order please have your order number ready.